Archive for March, 2011

A Streetcar Named Disaster

It’s official. Oslo’s public transport company, Ruter, and NSB, the Norwegian State Railways, are now abandoning the Flexus electronic ticket system, which was to provide Oslo’s commuters with a single ticket for all public transport. It took 10 years and 600 million NOK – and they still didn’t manage to get it right. According to Julie Runde Krogstad, who wrote her Master’s thesis on the ill-fated project, the reason for the failure was that the transport companies involved had different priorities, and ignored the users completely. Sounds about right.